Privacy Policy

Last Updated: August 10, 2026

RYDIR, LLC (“RYDIR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit www.rydir.com (the “Site”), purchase our products, communicate with us, sign up for marketing communications, or otherwise use our services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with RYDIR, we may collect the following categories of personal information:

Contact information, including your name, email address, telephone number, billing address, and shipping address.

Order and transaction information, including products purchased, order history, payment status, shipping information, returns, and other information related to your purchases.

Account information, if you create an account with us.

Marketing information, including your email or SMS subscription status, marketing preferences, interactions with our marketing communications, and information about promotions or offers you engage with.

Customer service information, including messages, questions, feedback, reviews, and other communications you send to us, including communications through our website chat or customer support tools.

Device and usage information, including your IP address, browser type, device type, operating system, pages viewed, links clicked, referring URLs, dates and times of visits, and other information about how you interact with the Site.

Shopping activity, including products you view, add to your cart, remove from your cart, purchase, or leave in an abandoned cart.

We may collect this information directly from you, automatically through cookies and similar technologies, or from service providers and business partners that help us operate our business.

2. How We Use Your Personal Information

We may use personal information to:

• Process, fulfill, and deliver orders;

• Process payments, returns, refunds, and exchanges;

• Create and manage customer accounts;

• Provide customer service and respond to questions or requests;

• Communicate with you about your orders and our Services;

• Send marketing and promotional communications when permitted by law and consistent with your preferences;

• Send email and SMS messages, including product announcements, promotions, special offers, and cart reminders when you have provided the required consent;

• Personalize your shopping experience and recommend products;

• Understand how customers use our Site and improve our products, Services, and marketing;

• Measure and improve the effectiveness of our advertising and marketing campaigns;

• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;

• Protect the security and integrity of our Site and business;

• Comply with legal obligations; and

• Carry out other purposes disclosed to you at the time your information is collected.

3. Cookies and Similar Technologies

We and our service providers use cookies, pixels, tags, scripts, and similar technologies to operate the Site, remember your preferences, understand how visitors use the Site, measure marketing performance, personalize content and advertising, and improve the customer experience.

Some cookies are necessary for the Site to function. Others may be used for analytics, personalization, advertising, and marketing.

Our Site also uses cookies and similar technologies to help keep track of items you place in your shopping cart, including when you have abandoned your cart. If you have opted in to receive applicable SMS marketing messages, this information may be used to determine when to send you cart reminder messages by text message.

You may be able to control certain cookies through your browser settings or through cookie controls made available on our Site. Disabling certain cookies may affect the functionality of the Site.

4. Email and SMS Marketing

If you choose to receive marketing communications from RYDIR, we may use your email address or telephone number to send you information about products, promotions, special offers, launches, and other RYDIR news.

SMS Marketing

If you opt in to receive text messages from RYDIR, we may use your telephone number and information about your interactions with our Site to send you marketing and promotional text messages, including product updates, special offers, and cart reminders.

Consent to receive marketing text messages is not a condition of purchase.

You may opt out of marketing text messages at any time by following the opt-out instructions provided in our messages, such as replying STOP where supported, or by using any other unsubscribe method provided in the message.

Message frequency may vary. Message and data rates may apply.

Your participation in our SMS program may also be subject to our Mobile Terms of Service.

SMS Data Sharing

We will not share your opt-in to our SMS program or your SMS consent status with third parties for purposes unrelated to providing the messaging services you have requested.

We may share personal information, including your SMS opt-in or consent status, with service providers that assist us in providing our messaging services, including messaging platform providers, telecommunications providers, and other vendors involved in the delivery and operation of text messaging services.

5. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:

Service providers. We may disclose information to companies that provide services on our behalf, such as ecommerce platforms, payment processors, fulfillment and shipping providers, customer support providers, email and SMS marketing platforms, website hosting providers, analytics providers, advertising partners, and technology vendors.

Advertising and marketing partners. We may work with advertising and marketing partners to measure campaigns, understand customer behavior, and provide more relevant advertising, subject to applicable law and your available privacy choices.

Professional advisors. We may disclose information to accountants, attorneys, insurers, consultants, and other professional advisors as necessary.

Business transactions. We may disclose or transfer information in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.

Legal and safety purposes. We may disclose information when required by law or when we believe disclosure is reasonably necessary to comply with legal obligations, enforce our agreements, protect our rights or property, prevent fraud or abuse, or protect the safety of RYDIR, our customers, or others.

As described above, SMS opt-in information and consent will not be shared with third parties for purposes unrelated to providing our messaging services.

6. Third-Party Services

Our Site and Services rely on third-party platforms and service providers to help us operate our business.

These providers may process personal information on our behalf or, in certain circumstances, for their own purposes in accordance with their respective privacy policies.

Our Site may also contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of those third-party websites and encourage you to review their privacy policies.

7. Advertising and Analytics

We may use analytics and advertising technologies to understand how visitors interact with our Site, measure the effectiveness of advertising, and deliver advertising that may be more relevant to you.

These technologies may collect information about your device, browser, Site activity, and interactions with advertisements.

Depending on where you live, applicable law may give you the right to opt out of certain uses or disclosures of personal information for targeted advertising, cross-context behavioral advertising, or activities legally defined as a “sale” or “sharing” of personal information.

Where required, we will provide mechanisms for exercising those rights.

8. Payment Information

Payments made through our Site are processed by third-party payment processors.

RYDIR may receive information about your transaction, such as payment status and limited payment details, but payment processors generally process your full payment card information in accordance with their own privacy and security practices.

9. International Customers and Data Transfers

RYDIR is based in the United States. If you access our Services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

Data protection laws in those countries may differ from those in your country of residence.

Where required by applicable law, we take appropriate steps relating to international transfers of personal information.

10. Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, maintaining business and transaction records, complying with legal and regulatory requirements, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you;

• Request correction of inaccurate personal information;

• Request deletion of certain personal information;

• Obtain a copy of certain personal information;

• Withdraw consent where processing is based on consent;

• Object to or restrict certain processing;

• Opt out of certain targeted advertising or uses considered a sale or sharing of personal information under applicable law; and

• Appeal a decision regarding a privacy request where applicable.

These rights are subject to applicable law and may have exceptions.

We may need to verify your identity before completing certain requests.

You may unsubscribe from marketing emails by using the unsubscribe link contained in our marketing emails.

You may unsubscribe from marketing text messages by following the opt-out instructions contained in our messages.

To submit another privacy request, contact us using the information in the “Contact Us” section below.

13. California Privacy Rights

California residents may have additional rights under applicable California privacy laws regarding the collection, use, disclosure, sale, or sharing of their personal information.

Depending on the circumstances and applicable legal thresholds, these rights may include rights to know, access, correct, or delete personal information and to opt out of the sale or sharing of personal information.

We will not discriminate against you for exercising privacy rights provided by applicable law.

14. European Economic Area, United Kingdom, and Other International Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction that provides additional data protection rights, you may have rights regarding access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

Where applicable, our legal bases for processing personal information may include:

• Performance of a contract with you, such as fulfilling your order;

• Our legitimate interests in operating, securing, analyzing, and improving our business and Services;

• Compliance with legal obligations; and

• Your consent, including where required for certain marketing activities.

Where we rely on consent, you may withdraw that consent at any time, although withdrawal will not affect the lawfulness of processing that occurred before withdrawal.

You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

15. Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information improperly, please contact us so we can take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, legal requirements, or Services.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Where required by law, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

RYDIR, LLC

Email: hello@rydir.com 

510 Meadowmont Village Circle, #274, Chapel Hill, NC 27517

Website: www.rydir.com